Shipping Policy

📦 Shipping Policy

We offer fast and reliable shipping through The Courier Guy to ensure your order arrives safely and on time.

🚚 Delivery Time

All orders are processed within 1 business day and shipped via The Courier Guy. Delivery typically takes 2–3 business days depending on your location.

Please note:

• Orders placed after 2 PM will be processed the next business day.

• Deliveries are made Monday to Friday (excluding public holidays).

📍 Shipping Areas

We currently ship within South Africa. If you're outside our delivery zones, please contact us before placing your order.

💸 Shipping Costs

FREE Delivery on all Clothing, Other products  A flat rate of R100 applies.

📦 Tracking Your Order

Once your order is dispatched, you'll receive a tracking number via email or SMS. You can track your parcel directly at https://thecourierguy.co.za/tracking/

❗ Delays

While we strive to meet our delivery timelines, occasional delays may occur due to unforeseen circumstances. We'll keep you updated in such cases.

In the case of a exchange, please see our Return or exchanges policy. 

Tracking information

You will receive tracking information through an email notification which will include your order's tracking number and tracking URL of the courier service responsible for handling your order. Please do not hesitate to contact customer support at ecomlifestyle282@gmail.com  in the event that you have any queries about your order information.

Please note: Orders are not shipped or delivered on weekends and holidays.